Refund policy

Our items are made to order and therefore, we have a no returns policy. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please take a photo of the item, include the order number and email hello@avaunlimited.com.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
All of our physical items are made to order and therefore, we have a no exchange policy. Digital products can not be exchanged.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. This excludes personalized goods (e.g., custom-made items).  All physical items sold in this store are custom made to order. 

For any questions, email hello@avaunlimited.com.